Your details, and what happens to them.

Who we are

This website belongs to SV Hospitality (registered name to be added), a consultancy for hotels, resorts, restaurants and cafés. In this policy, “we” and “us” mean SV Hospitality.

What this website collects

This website does not use cookies, analytics or advertising trackers, and it does not load anything from other companies’ servers. Its fonts and photos are stored on the site itself.

The site is hosted by Netlify. Like any web host, Netlify records basic technical details of each visit, such as your IP address, your browser and the page you asked for, so it can run and protect the service. We do not use these records to find out who you are.

When you use the enquiry form

The form does not send your answers to us, and this website does not store them. When you press “Send on WhatsApp”, your browser turns your answers into a message and opens WhatsApp. Nothing reaches us until you press send in WhatsApp yourself.

WhatsApp is run by WhatsApp LLC, part of Meta. While your message is on WhatsApp, WhatsApp’s privacy policy applies.

What we do with your message

When you contact us by WhatsApp, phone or email, we receive what you choose to send: usually your name, your number, and details of your property and project.

We use these details only to reply to you, to talk about your project and, if you go ahead, to do the work. We do not sell them and we do not use them for marketing. We do not share them outside SV Hospitality unless the law requires it.

How long we keep it

We keep your messages while we are talking about your project, and after that for as long as the work and our business records need them. If you decide not to go ahead, you can ask us to delete them.

Your rights

You can ask us to tell you what personal details we hold about you, to correct them or to delete them. You can also withdraw your consent to us using them. These rights come from India’s Digital Personal Data Protection Act, 2023.

To ask, message us on WhatsApp or email us, and we will reply. The founder of SV Hospitality handles these requests. If you are not satisfied with our reply, you can complain to the Data Protection Board of India, as the Act allows.

Contact

Questions about this policy go to the same place as any other message:

• Email: email@yourdomain.com
• Phone: +91 00000 00000
• WhatsApp: send us a message

Changes to this policy

If we change how we handle your details, we will update this page and the date at the top.